Regulate — Terms of Service

Effective date: May 31, 2026 Last updated: May 31, 2026

1. Who we are

These Terms are an agreement between you and Lukas Padvelskis, an individual based in England and Wales (“Regulate”, “we”, “us”). They govern your use of the Regulate iOS app and any related services.

By tapping “subscribe”, signing in, or otherwise using Regulate, you agree to these Terms and to our Privacy Policy.

2. Wellness, not medical advice — read this carefully

Regulate is a wellness and lifestyle app. It is not a medical device. Nothing in the app is medical advice, diagnosis, or treatment.

• The Cortisol Score is a number we compute from your self-reported answers about symptoms and habits. It is not a clinical measurement of cortisol and is not a substitute for laboratory testing.
• The archetype labels, recommendations, habit suggestions, and insights are educational and lifestyle-oriented. They are not personalised medical advice.
• Do not use Regulate to diagnose, treat, or manage any medical condition.
• Live sessions are conversations with an AI guide — not a human, not a therapist, and not a doctor. The guide offers general wellness support only, can make mistakes, and must not be relied on for medical, legal, or emergency decisions. If you are in crisis, contact your local emergency services or a crisis line (in the US, call or text 988).
• If you have a health concern, are pregnant, take prescription medication, or are considering changes to your sleep, caffeine, alcohol, diet, or exercise, consult a qualified healthcare professional. If you’re in crisis, contact your local emergency services.

You use Regulate at your own discretion. Availability on the App Store does not constitute an endorsement of any specific health claim by Apple.

3. Eligibility

You must be at least 13 years old to use Regulate. By creating an account, you confirm that you are 13 or older and that you have the legal capacity to enter these Terms. If you’re between 13 and the age of digital consent in your country, you confirm that a parent or legal guardian has approved your use of the app.

4. Your account

• You sign in with Apple Sign In. You are responsible for keeping your Apple ID secure.
• One account per person.
• You are responsible for the answers and content you provide (symptoms, habits, check-in notes). Don’t input data on someone else’s behalf without their permission.
• You can close your account at any time from Settings → Delete account. This is permanent.

5. Subscriptions, billing, and trials

Regulate is offered as a subscription through the Apple App Store.

• Plans and prices are shown in the app before you confirm a purchase.
• Payment is charged to your Apple ID at confirmation of purchase.
• Auto-renewal: subscriptions automatically renew unless you cancel at least 24 hours before the end of the current period. The renewal price is charged within 24 hours before the new period begins.
• Managing or cancelling: open the App Store app → your Apple ID → Subscriptions. You can also use Restore Purchases in the app to recover an existing subscription on a new device.
• Trials: where a free trial is offered, any unused portion is forfeited when you start a paid subscription.
• Live session minutes: subscriptions include a number of live-session minutes per billing period, shown in the app before you subscribe. Minutes are metered while a session is running, are personal to your account, and have no cash value.
• Refunds are handled by Apple, not by us. Apple’s published refund policy applies. EU and UK consumers may also have statutory withdrawal rights; where these apply, they override anything narrower in these Terms.

We use RevenueCat to track subscription status. Apple remains the merchant of record.

6. Acceptable use

While using Regulate you agree not to:

• Reverse engineer, decompile, scrape, or otherwise extract source code or proprietary data, except to the extent applicable law expressly permits.
• Circumvent any access control or rate limit, or attempt to access data that isn’t yours.
• Use the service to harass, threaten, or harm anyone.
• Use the service to build a competing product or to train a machine learning model.
• Resell, sublicense, or commercially exploit the service.
• Upload content that infringes someone else’s rights or violates applicable law.

We may suspend or terminate accounts that breach this section.

7. Our content and your content

• The app, its code, designs, copy, illustrations, score formula, archetype framework, articles, and habit library are owned by us or our licensors and are protected by intellectual property law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use them within the app for the duration of your subscription.
• Content you provide (your check-in notes, symptom and habit answers) remains yours. By providing it, you grant us a licence to host, store, process, and display it back to you to operate the service. We don’t use your content for advertising and we don’t sell it.

8. Service availability and changes

We aim for high availability but don’t guarantee uninterrupted service. We may update, change, suspend, or discontinue parts of Regulate at any time. We’ll give reasonable notice of material changes that affect paying subscribers. Where we discontinue a paid feature mid-period we’ll offer a pro-rata refund or credit consistent with applicable consumer law.

9. Termination

• By you: any time, via Settings → Delete account. Cancelling your subscription separately (in the App Store) stops future charges but does not delete your data — use Delete account for that.
• By us: we may suspend or terminate your account for material breach of these Terms, suspected fraud, or actions that put other users or the service at risk. Where reasonable, we’ll give you notice and a chance to fix the issue first.
• On termination, your access ends and your data is deleted as described in the Privacy Policy.

10. Disclaimers

To the maximum extent permitted by law, Regulate is provided “as is” and “as available”. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the app will be error-free, secure, uninterrupted, or that any specific outcome (including health outcomes) will result from following the recommendations.

Nothing in these Terms limits or excludes any liability that cannot legally be limited or excluded — including, in the UK, liability for death or personal injury caused by our negligence, fraud, or any other liability that the Consumer Rights Act 2015 protects.

11. Limitation of liability

To the maximum extent permitted by law, and subject to clause 10:

• We are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.
• Our total aggregate liability arising out of or relating to your use of Regulate is capped at the greater of (a) the amount you paid us in the twelve months before the claim arose, or (b) £100.

Nothing in this section is intended to limit your statutory rights as a consumer.

12. Indemnity

You agree to indemnify us against claims, losses, and reasonable legal fees arising from your breach of these Terms, your misuse of the service, or your violation of someone else’s rights.

13. Governing law and disputes

These Terms and any dispute arising out of them are governed by the laws of England and Wales, without regard to conflict-of-laws principles. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident elsewhere, you keep the protections of the mandatory consumer-protection laws of your country, and may bring proceedings in your local courts where local law gives you that right.

14. Changes to these Terms

If we change these Terms in a material way, we’ll update the “Effective date” and notify you in-app or by email. Continuing to use the service after the change means you accept the updated Terms. If you don’t accept them, your remedy is to stop using the service and (if you wish) delete your account.

15. Miscellaneous

• Entire agreement: these Terms, together with the Privacy Policy and any in-app purchase terms, are the entire agreement between us about Regulate.
• No waiver: if we don’t enforce a provision, that’s not a waiver of our right to do so later.
• Severability: if any part of these Terms is held unenforceable, the rest stays in force.
• Assignment: you may not assign these Terms without our written consent; we may assign them to a successor in connection with a corporate transaction.
• Apple notice: Regulate is an independent product. Apple is not a party to these Terms. The App Store’s standard Licensed Application End-User Agreement also applies to your use of the app.

16. Contact

Lukas Padvelskis Address available on request via our support email. lukas160@icloud.com